sonomono® Products
Sprinkle, mix, and enjoy!
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Supervised by experts
sonomono® Products
Sprinkle, mix, and enjoy!
Supervised by experts
| Company name | sonomono Inc. (そのもの株式会社) |
| Sales manager | Emi Hidaka |
| Address | Fit Keyaki 602, 2-16-6 Kego, Chuo Ward, Fukuoka, 810-0023, Japan |
| Phone | (+81)0120-361-160 |
| info@sonomono.jp | |
| Products selling price | The price is fixed for each product. The selling price is displayed on the corresponding page. ※The selling price includes consumption tax. |
| Explanation of charges other than the product price | <Delivery> Free nationwide shipping on orders over 10,800 yen (tax included). ※Usually, the shipping fee is 250 yen (tax included) within Japan. Click here for shipping details <Payment fee> A separate fee of ¥200 (tax included) applies when paying by post-payment invoice. ※There is no payment fee for credit card payments. Click here for payment fee details |
| Defective product | We take all possible measures to ensure that our products are in perfect condition before delivery. However, if you receive a damaged or different product, contact us by e-mail or phone within seven days after the product arrives. Please return it by cash on delivery. We will replace it. |
| Delivery time | After confirmation, we will deliver your order by Japan Post Yu-Packet within 3 to 7 days (delivered to your mailbox). Click here for product delivery details |
| Payment method | ①Credit card payment (No payment fee). ②Pay later using a convenience store, post office, bank, or payment app. Post-payment fee: ¥200 (tax included). Click here for details on payment methods |
| Payment deadline | ①Credit card payment You will be required to fill in the following information at check out for paying by credit card: credit card number/cardholder/expiration date/security code. ②Pay later by invoice at a convenience store, post office (Japan Post Bank), or bank. Your order will be shipped by our shop. A separate invoice, sent in an envelope, will arrive later from GMO Payment Service, Inc. Please check the payment deadline printed on the payment slip and pay at a convenience store, post office (Japan Post Bank), bank, or using a payment app. Click here for payment method details |
| About returns | <Return deadline> If the product has not been opened within 7 days after it arrives, please contact us by phone or email before returning it. Please note that after 7 days we will not be able to accept returns or exchange requests. <Return shipping fees> In case of return or exchange due to personal reasons, the customer will bear the shipping fee. If you received an incorrect or damaged product, our company will pay the shipping cost of the replacement. Click here for details on returns |
| About skipping and canceling subscriptions | For skipping or canceling subscriptions, please contact us at least 10 days before the next scheduled delivery date. Click here for details on subscription |
| Attention to the resale on the Internet | <About unauthorized resale of our products> It is strictly prohibited to purchase our products for commercial or resale purposes. Please note that we are not responsible for quality assurance, quality control, safety management, transaction frauds, and other troubles related to unathorized resale of our products. Click here for precautions about non-genuine products |
Others

Fit Keyaki 602, 2-16-6 Kego, Chuo Ward, Fukuoka, 810-0023, Japan
Customer support
Legal and Corporate Information
Ordering and Inquiries by Phone
Attention available only in Japanese.
Operating Hours: 9:00 AM to 5:00 PM(Closed on weekends and Japanese holidays)
For Media Coverage or Lecture Requests

Attention available only in Japanese.
Operating Hours: 1:00 PM to 5:00 PM (Weekdays only)※Click here for inquiries regarding business purposes.
Please input the required information and submit. We will respond from the next business day.