Notation based on Specified Commercial Transaction Law
|Company name||sonomono Inc.|
|Address||2-16-26 Kego, Chuo-ku, ARK M’s-1 Bldg. 701 Apt. Fukuoka City, Fukuoka, Japan 810-0023|
|The price is fixed for each product. The selling price is displayed on the corresponding page.|
※The selling price includes consumption tax.
of charges other than
the product price
Free nationwide shipping on orders over 5,400 yen (tax included).
※Usually, the shipping fee is 250 yen (tax included) within Japan.
Click here for shipping details
In the case of postpaid transfer, a transfer fee of 200 yen (tax included) will be charged separately.
※There is no payment fee for credit card payments.
Click here for payment fee details
|Defective product||We take all possible measures to ensure that our products are in perfect condition before delivery. However, if you receive a damaged or different product, contact us by e-mail or phone within seven days after the product arrives. Please return it by cash on delivery. We will replace it.|
|After confirmation, we will deliver your order by Japan Post Yu-Packet within 3 to 7 days (delivered to your mailbox).|
Click here for product delivery details
|Payment method||①Credit card payment (No payment fee).|
②Transfer by postpay, paid at convenience store / post office (Payment fee: 200 yen / tax included)
Click here for details on payment methods
|①Credit card payment|
You will be required to fill in the following information at check out for paying by credit card: credit card number/cardholder/expiration date/security code.
②Transfer by postpay (convenience store / post office)
When you choose this payment method, you pay after receiving your order using an invoice (payment form) included with the product. You can pay at major convenience stores, post offices, and au Easy Payment.
Click here for payment method details
If the product has not been opened within 7 days after it arrives, please contact us by phone or email before returning it. Please note that after 7 days we will not be able to accept returns or exchange requests.
＜Return shipping fees＞
In case of return or exchange due to personal reasons, the customer will bear the shipping fee. If you received an incorrect or damaged product, our company will pay the shipping cost of the replacement.
Click here for details on returns
|For skipping or canceling subscriptions, please contact us at least 10 days before the next scheduled delivery date.|
Click here for details on subscription
resale on the Internet
|＜About unauthorized resale of our products＞|
It is strictly prohibited to purchase our products for commercial or resale purposes.
Please note that we are not responsible for quality assurance, quality control, safety management, transaction frauds, and other troubles related to unathorized resale of our products.
Click here for precautions about non-genuine products